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September Claims Portal figures show gradual increase in claims notification numbers

  • 27 October 2020 27 October 2020
  • UK & Europe

  • Insurance & Reinsurance

The Portal Company has released the personal injury claims statistics for September 2020. The figures show that Claims Notification Forms (CNFs) entered into the Portal system increased from August, returning the figures to the trend of growth seen since the considerable decreases brought about by the imposition of lockdown measures in late March.

September Claims Portal figures show gradual increase in claims notification numbers

As can be seen in the table below, the number of CNFs entered in the respective portals increased between 14% and 22% from August. This is perhaps unsurprising, as we had identified that previous years’ figures for August suggested an annual drop off; perhaps due to the end of the school year and summer holidays.

 

CNFs September 2020

CNFs August 2020

Change on August 2020 (%)

RTA

43,018

37,707

+14%

EL Accident

2,625

2,145

+22%

PL

3,548

2,917

+22%

When compared on a year-on-year basis, the difference between claims notifications across those three sectors in September 2020 was 23% lower than September 2019, the lowest monthly variation since lockdown was introduced towards the end of March – peaking at a year on year reduction of 54% in May.

 

CNFs September 2020

CNFs September 2019

Change on September 2019 (%)

RTA

43,018

56,721

-24%

EL Accident

2,625

3,419

-23%

PL

3,548

4,512

-21%

 As can be seen in the graphs below, the September figures are indicative of the recovery in numbers of CNFs issued in the RTA, Employment Liability and Public Liability claims portals, since the low point of May 2020.

In respect of expectations for coming months, you will see from the graphs above, that there was an increase in claims figures across all three portals between September and October 2019. 

In addition, claims numbers from previous years  in October, November and January have been in excess of the respective yearly average, which could be accounted for by the winter weather and associated increases in incidents giving rise to injuries.

However, with the Government refusing to rule out a return to the most stringent lockdown measures of March, the imposition of local restrictions via the Tier system means similar patterns may not occur this year.

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