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Claims Portal: Final month before whiplash reforms show stable new claims numbers

  • 24 June 2021 24 June 2021
  • UK & Europe

  • Insurance & Reinsurance

In the final month before the seismic changes introduced by the whiplash reforms, claims numbers in the existing Claims Portal showed no significant increase from the months prior.

Claims Portal: Final month before whiplash reforms show stable new claims numbers

Following confirmation that only those claims occurring on or after 31 May 2021 would be caught by the reforms, an expected surge in RTA Claims Notification Forms ("CNFs") did not materialise. This was not surprising, as those claims arising from incidents occurring pre-31 May 2021 will continue to benefit from the established system consequential to the Claims Portal with higher whiplash damages and recoverable costs.

As seen below, the RTA claims figures for May showed a slight increase on the figures from April suggesting that figures have stabilised following the latest stage of the roadmap to ease lockdown.

 

CNFs May 2021

CNFs April 2021

Change on April 2021 (%)

RTA

38,009

36,967

+3%

EL Accident

2,199

2,330

-6%

PL

2,707

2,727

-1%

Total:

42,915

42,024

+2%

 

 

 

 

 

 

 

 

 

 

There was a marked increase in CNFs issued across RTA and liability claims in the Claims Portal when compared to May 2020, when the country was in a state of full lockdown.  However, the number of claims which settled in the Claims Portal in May 2021 (7,652) was the lowest number since the initial introduction of the Claims Portal in 2010.

 

CNFs May 2021

CNFs May 2020

Change on May 2020 (%)

RTA

38,009

22,859

+66%

EL Accident

2,199

1,680

+31%

PL

2,707

2,345

+15%

Total:

42,915

26,884

60%

 

 

 

 

 

 

 

Civil Justice Statistics

The most recent Civil Justice Statistics, covering January to March (Q1) 2021 have recently been released.  When compared to the same period last year – the last pre-pandemic quarter – there has been a marked increase in the time taken for both small and fast/multi-track claims to reach a final hearing (from date of issue).

Small claims matters in Q1 2021 took on average 51.5 weeks to reach trial, up around 12 weeks from the same period in 2020. Fast and multi-track matters took on average 73.4 weeks to reach trial, up 14 weeks from same period 2020.

Of particular interest are the statistics relating to small claims hearings. Following the introduction of liability-only hearings for claims within the OICP where liability is denied in full, and an expected increase in unrepresented litigants, there may be an increase in small claims litigation.

To date, there has been no confirmation of an expedited process allowing courts to deal with claims arising out of the OICP. Therefore, it is not unreasonable to hypothesise that claims were liability is denied in the OICP, may take up to a year to reach a hearing.  As medical evidence will not be obtained in OICP claims where liability is denied, until that liability issue is resolved, this raises questions around the prognosis for injuries attached to these claims. 

 

End

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