January 16, 2018

How to manage poor performance

Top tips on managing poor performance:

  • Follow the Acas Code and any internal company poor performance procedure
  • Comply with your own procedures/policies
  • Try to tackle issues informally at an early stage
  • Investigate the poor performance allegations promptly
  • Invite the employee to a performance hearing and give them all evidence and sufficient time to prepare for that hearing
  • Hold the performance hearing
  • Consider the underlying cause of performance issues and provide appropriate training, mentoring, support and supervision
  • Consider all evidence carefully, decide the outcome and confirm the decision in writing promptly
  • Give the employee a right of appeal and deal with any appeal promptly, confirming the outcome in writing
  • Issue further warnings and/or take appropriate action, following a fair process, where performance issues persist