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Clyde & Co Expertise. Automated.

Our innovation platform for casualty claims handling

Combining Clyde & Co legal expertise with automated intelligence, to deliver the lowest overall indemnity spend for our clients.

What is involved?

We have developed a series of innovative claims handling products. These products draw on the deep experience of our legal, forensic and fraud teams, to provide automated solutions that span the claims lifecycle. From the processing of new instructions, fraud screening, reserve and offer calculation, to settlement, and pursuit of recoveries. Our innovation platform  provides assistance with all of these tasks, offering guidance to claims handlers to enhance their capability and at the same time reducing our clients’ reliance on legal panel.

Our innovation product offering includes:  

  • MOJ Claims Manager – our end-to-end, automated process for handling MOJ Portal claims
  • Fraud Screen – an automated fraud screen against a variety of internal and external data sources
  • Costs Assessor – an AI tool that automatically reads solicitors’ costs letters to ensure completeness of information and assess whether proposed figures are correct
  • Loss of Earnings and Pensions Calculator – allows for calculation of past and/or future loss of earnings including pensions contributions
  • Recoveries Assistant – a batch processing tool for recoveries claims that can automatically generate a wide range of documents
  • Accommodation Claims Calculator – easy to use, and with the option to apply actuarial life expectancy or substitute with specific life expectancy

Key Features

Key Feature

Machine Learning

Our platform intelligence evolves constantly, delivering ever improving claims outcomes

Key Feature

Process Automation

Routine processes are automated, ensuring operational efficiency savings

Key Feature

Handler Guidance

Supporting your handlers with recommendation on offers and guidance on case conduct

Key Feature

Automated Calculations

Rules-driven to improve accuracy and consistency, enhancing handler capability

Key Feature

Improved Fraud Detection

Automatic comparison of key documents to identify areas of inconsistency

Key Feature

Automated Documents

Batch processing alongside the ability to generate key documents

Why Choose Clyde & Co?

Designed in partnership 
Our products have been designed in partnership with our clients. They combine the best of human and machine intelligence, delivering a broad range of benefits to our clients and their policyholders.

Built by experts
We’ve worked with industry experts to create cutting edge technology-based solutions that deliver value and make it easier to use our services. 

Constantly evolving
Our innovation group is working actively with our lawyers and with our clients, to continue to bring new products to market, and to enhance the products that are already available. 

Find out how Clyde & Co's innovation suite can transform your casualty claims operation

Coverage and
Key Benefits

Flexible Design and Implementation

Our products provide a broad range of benefits to clients:

  • Delivering lower overall indemnity spend through better claims outcomes
  • Giving clients greater control of the claims process, up-skilling claims handling teams in the process 
  • Delivering time and resource savings for clients 
  • Enabling clients to reduce their reliance on legal panels – only using lawyers when they really need to
  • Enhancing the policyholder’s claims experience with Clyde & Co

Our innovation platform is infinitely flexible to meet clients’ needs. All client implementations are entirely bespoke, built around the client’s claims handling philosophies and operational processes.

We work with clients’ operational and IT teams to ensure the seamless integration of technology within their businesses.

Insights

Key Contacts

Damian Rourke

Partner

Damian leads our casualty fraud team, advising on fraud risk and strategy across a range of claims types. His insight into how insurers are adapting their businesses to use technology to deliver indemnity spend savings, is key to informing our current and future innovation product developments.

+44 (0) 161 240 8485 View details

Mark Hemsted

Partner

Mark is one of our most experienced client relationship partners. He leads the firm's volume motor practice, handling MOJ and OICP portal claims and multi track injury. His expertise and knowledge mean that he’s been ideally placed to advise on the initial innovation products that have been developed.

+44 (0) 161 829 6410 View details

Chris Murray

Partner

Chris specialises in complex personal injury litigation in relation to EL and PL matters, and road traffic accidents. His client facing responsibilities put him right at the heart of the emerging challenges our clients are facing with their claims businesses.

+44 (0)161 240 2659 View details

Ben Parsons

Head of Digital

Ben is leading the firm’s strategy for digital innovation in Casualty. A core component of his role will be working in partnership with both our key clients and our casualty partners to prioritise new innovation products for development.

+44 (0) 161 240 2870 View details

Personal Injury

Our highly rated personal injury team handles claims defence work

Find out more