We offer a dedicated 24/7, 365 days a year cyber incident response hotline to ensure you have access to our experts who can manage incidents from the moment they occur. Clyde & Co’s emergency response teams will endeavour to respond to all breaches within the hour.

Where a Clyde & Co office or regional correspondent firm is unable to adhere to a 1-hour response time, we have worked to ensure that they provide the requisite speed of response by incorporating a best endeavours obligation. 

Whether the caller is your appointed crisis management consultant, designated as being the recipient of the insured’s first notification of loss, or your insured, you can be confident that the call will be answered promptly by an English language speaking call-centre handler.

Contact our cyber incident response team for assistance on +44 (0)20 7876 4500 

In the event of a breach, our team is uniquely placed to assist in bringing the situation to a quick and effective resolution. Having dealt with numerous data breach and cyber related incidents, we have developed a methodology to manage the threat and mitigate the risk, with a view to reducing the resulting damage.

We can act as breach coach to provide immediate and effective incident coordination of the response, including coordinating and engaging third party service providers to assist in the response.

Where the breach involves a cross jurisdictional element, our global presence allows us to offer you a mirrored service in all regions across the globe and will guarantee you access to our lawyers, wherever and whenever you need it.

Key contacts

JurisdictionContactDirect Dial
AfricaReshana Pillay0800064588
AsiaIan Roberts+65 6544 6516
AustraliaJohn Moran+61 2 9210 4464
CanadaCarolena Gordon+61 7 3234 3009
EuropeDavid Meheut+33 1 4443 8985
Middle EastMark Beswetherick+971 4384 4650
United KingdomHelen Bourne+44 20 7876 6156
United States +1 212 271 1504