Navigating Claims: Legal Insights for Aviva

Key jurisdictional insights for claims professionals

Handling claims across jurisdictions brings different rules, timelines and expectations. Our bite size video series provides practical, jurisdiction specific insights from our legal experts across the globe. In each 10 to 15 minute session, jurisdiction leads outline the key features of their local legal system and the procedures commonly followed in claims handling.

The videos cover the process following an accident claim, including notification requirements, key timelines, and important procedural steps. They also explore common claim types encountered in each jurisdiction, such as personal injury claims, and highlight relevant legal principles, evidential requirements, and considerations for third-party claims.

Designed as a quick-reference resource, these videos offer concise and accessible guidance to support claims professionals navigating cross-border matters.

We want this series to be a valuable resource for Aviva. If there are additional topics or jurisdictions you would like us to cover, please contact Matthew Ford or Chris Murray so we can keep the content focused on what matters most to your claim’s teams.