Jonathan’s work concerns the provision of both contentious and non-contentious legal and risk services. With Insurers he has worked closely on projects promoting more effective ways of working to improve the customer experience and enhance competitive advantage. He has looked to better blend claims handling and legal services to provide policyholders with a far more integrated and valuable proposition.
He has acted very successfully for a number of household FTSE 250 Corporates working closely on potential regulatory issues, identifying compliance weaknesses and tailoring implementation solutions that are compatible with operational realities.
Regarded as an innovator, extremely approachable with an easy, down to earth manner, Jonathan is always looking for more efficient and effective solutions to age old problems that continually frustrate clients.
Jonathan has been involved in handling a number of major claims/catastrophes, both in the UK and internationally, that have attracted media attention. He is very adept at co-ordinating responses liaising very effectively with key corporate stakeholders, insurers, brokers, regulatory bodies, PR agencies and the media.