Professional & Financial Disputes Claims Handling

An unrivalled, bespoke and client-centric claims handling service.

We help organisations deliver results by offering a first class and cost effective claims handling service, on both a delegated and non-delegated authority basis, backed by the expertise and resources of a global insurance law firm. 

We understand the importance for claims departments to provide the best claims service possible whilst continuing to retain and attract new business in a competitive and measured marketplace.

We do not take a “one size fits all” approach. We work with a range of clients to deliver a service that is built around advancing claims to their optimum resolution point in the most efficient process and in as short a lifecycle as possible. We have unrivalled ability to handle pre and post litigated claims in significant volumes at short notice.

Our professional and financial lines practice has a long established, leading reputation in the UK and across the globe. In the UK, our team which works across our regional hubs has multiple claims handling contracts across a number of the major and emerging professions. Around the globe, we offer claims handling services across a wide spectrum of professionals, extending as well to cyber and media liability. 

The breadth and depth of our expertise enables us to provide a quality, flexible cost claims handling offering. We are able to leverage off our leading expertise in complex insurance disputes where necessary.

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Our Claims Handling Work

  • All
  • UK & Europe
  • Coverage

    Initial policy coverage investigations, advice and triaging for a broad book of non injury placed insurance policies

    Directors & Officers

    Acting in relation to a claim by an employee in a local grocery business against his employers’ directors after he was seriously injured falling down a lift shaft. Inadequate insurance was in place for the injuries sustained.

     

    IT, Technology and Media

    Acting on a delegated authority basis on a portfolio of TMT (Technology, Media and Telecommunications) cases including into small claims and fast track court proceedings

    Lawyers

    Acting on a delegated authority basis in relation to a varied book of solicitors pre-litigation professional negligence cases

    Property

    Acting for a large number of insurers who offer all or any of professional indemnity, property liability and public liability insurance on a general retainer as well as delegated authority basis in relation to defending over 2,500 retro-fit cavity wall insulation cases including pre-litigation

    Surveyors

    Claims handling a book of outsourced pre-litigated and litigated cases against surveyors and valuers

  • Cross-border contract dispute for insurer client

    Acting for a major insurer in a multi-million pound cross border contract dispute following the counterpartys material breach of contract, advising on the English law aspects and quarterbacking overall strategy in multiple strands of the case in France and England.

    United Kingdom

    Cross-border litigation involving fraud and breach of contract

    Acting for a major corporate in cross border litigation relating to fraud and breach of contract with total claims in excess of £1bn. Including handling breach of trust litigation is London with various ancillary freezing orders and overseeing Arbitrations and criminal proceedings in Italy and fraud claims in New York.

    United Kingdom

    Dispute concerning complex copyright infringement

    Acting for a software developer in a complex copyright infringement, breach of contract and confidential information claim which resulted in a lengthy trial in the Chancery Division of the High Court.

    United Kingdom

    Software dispute

    Successfully defending a software company in a dispute concerning the alleged misuse of confidential information, trade secrets and copyright.

    United Kingdom

Claims Handling Brochure

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Key Contacts

Louisa Robbins
Louisa Robbins

Partner

Bronwyn Jones
Bronwyn Jones

Claims Manager