Professional & Financial Disputes Claims Handling

An unrivalled, bespoke and client-centric claims handling service.

We help organisations deliver results by offering a first class and cost effective claims handling service, on both a delegated and non-delegated authority basis, backed by the expertise and resources of a global insurance law firm. 

We understand the importance for claims departments to provide the best claims service possible whilst continuing to retain and attract new business in a competitive and measured marketplace.

We do not take a “one size fits all” approach. We work with a range of clients to deliver a service that is built around advancing claims to their optimum resolution point in the most efficient process and in as short a lifecycle as possible. We have unrivalled ability to handle pre and post litigated claims in significant volumes at short notice.

Our professional and financial lines practice has a long established, leading reputation in the UK and across the globe. In the UK, our team which works across our regional hubs has multiple claims handling contracts across a number of the major and emerging professions. Around the globe, we offer claims handling services across a wide spectrum of professionals, extending as well to cyber and media liability. 

The breadth and depth of our expertise enables us to provide a quality, flexible cost claims handling offering. We are able to leverage off our leading expertise in complex insurance disputes where necessary.

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How can we help?

Our Claims Handling Work

  • All
  • UK & Europe
  • Acting for a wealth management firm

    Acting for a wealth management firm in respect of multiple customer complaints concerning advice given to invest in an unregulated collective investment scheme (a fund of hedge funds). We advised on communications with customers and the FOS and have assisted with the design and implementation of a scheme (for approval by the FCA) to compensate all customers who fit within certain defined parameters

    United Kingdom

    Acting for IFAs

    Acting for IFAs in claims by clients and the FSCS arising out of the collapse of Keydata Investors who have lost all of their funds

    United Kingdom

    Acting in relation to a series of unregulated investments

    Acting for an IFA on a claim brought by a household name against his former financial adviser in relation to a series of unregulated investments made across the world

    United Kingdom

    Acting in relation to civil and regulatory exposures

    Acting for a wealth management firm in relation to civil and regulatory exposures arising from pension switching advice in which customers were advised to switch from occupational to personal pensions

    United Kingdom

    Acting on a series of frauds committed

    Acting for a well known national IFA network in relation to a series of frauds committed by an adviser

    United Kingdom

    Defending claims in respect of mortgage products

    Defending claims in respect of mortgage products and a number of cases in respect of alleged negligent mis-selling of home and equity release schemes

    United Kingdom

    Negligent advice in relation to high risk investments

    Acting for insurers of a firm of IFAs, in a claim alleging negligent advice in relation to high risk investments following the sale of shares. The case raises novel issues about the duties of care owed to investors who do not wish to invest in traditional types of investment such as equities and bonds

    United Kingdom

    Tax and M&A advice when acquiring a British publishing business

    Acting for a global law firm in a multi-party claim following tax and M&A advice provided in the course of the acquisition of a UK publishing business.

    United Kingdom
  • Acting for a wealth management firm

    Acting for a wealth management firm in respect of multiple customer complaints concerning advice given to invest in an unregulated collective investment scheme (a fund of hedge funds). We advised on communications with customers and the FOS and have assisted with the design and implementation of a scheme (for approval by the FCA) to compensate all customers who fit within certain defined parameters

    United Kingdom

    Acting for IFAs

    Acting for IFAs in claims by clients and the FSCS arising out of the collapse of Keydata Investors who have lost all of their funds

    United Kingdom

    Acting in relation to a series of unregulated investments

    Acting for an IFA on a claim brought by a household name against his former financial adviser in relation to a series of unregulated investments made across the world

    United Kingdom

    Acting in relation to civil and regulatory exposures

    Acting for a wealth management firm in relation to civil and regulatory exposures arising from pension switching advice in which customers were advised to switch from occupational to personal pensions

    United Kingdom

    Acting on a series of frauds committed

    Acting for a well known national IFA network in relation to a series of frauds committed by an adviser

    United Kingdom

    Defending claims in respect of mortgage products

    Defending claims in respect of mortgage products and a number of cases in respect of alleged negligent mis-selling of home and equity release schemes

    United Kingdom

    Negligent advice in relation to high risk investments

    Acting for insurers of a firm of IFAs, in a claim alleging negligent advice in relation to high risk investments following the sale of shares. The case raises novel issues about the duties of care owed to investors who do not wish to invest in traditional types of investment such as equities and bonds

    United Kingdom

    Tax and M&A advice when acquiring a British publishing business

    Acting for a global law firm in a multi-party claim following tax and M&A advice provided in the course of the acquisition of a UK publishing business.

    United Kingdom

Claims Handling Brochure

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Key Contacts

Louisa Robbins
Louisa Robbins

Partner

Bronwyn Jones
Bronwyn Jones

Claims Manager

Ben Parks
Ben Parks

Partner