We support IT & media professionals and their insurers with complex claims

Our IT & media professionals liability team provides a complete service offering including coverage, indemnity and defence against a variety of claims. We understand the broad range of issues IT & media professionals may face from product design to system implementation, quality of service and data protection breaches.

Speed is essential in these matters. Our extensive global knowledge coupled with international, on the ground support, provides insureds with a full defence and response service. We work quickly with insureds to rectify issues with their clients whilst also working with their insurers to effectively manage the claims process. We also regularly work with an established network of IT experts and restoration specialists to assist when required.

Our global professional liability team is supported by the firm's intellectual property and data protection and cyber breach specialists who work closely with international regulators and industry bodies such as the ICO and FCA, to provide solutions to overcome these challenges.

Our IT & Media Professionals Work

  • All
  • North America
  • UK & Europe
  • A distributed denial of service attack

    A distributed denial of service attack, which caused the website of a major retailer to shut down for nearly 72 hours, leading to business interruption loss and other first party loss.

    United States

    Breach of copyright claims

    Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Claim relating to copyright and design issues

    Advising on a claim for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Claim relating to online purchasing technology

    Advising on a claim for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, as such items were able to be purchased for a quarter of the price

    United Kingdom

    Claims for repayment of fees due to dissatisfactory work

    Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality

    United Kingdom

    Claims relating to unsatisfactory implementation of IT services

    Advising on claims for repayment of fees where the work done by the Insured (and IT company) has proved to be of a dissatisfactory quality

    United Kingdom

    Copyright infringement claims

    Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Copyright issues relating to web development

    Advising on a claim for breach of copyright by companies such as Getty Images where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Costs of a worldwide patent infringement claim

    Acting on behalf of insurers of a mobile phone handset manufacturer in the defence of a claim for defence costs arising out of a claim for worldwide patent infringement

    United Kingdom

    Defended book publisher and author in copyright and defamation

    Defended a book publisher and an author over the use of copyrighted images and alleged defamatory statements in a celebrity biography

    United States
  • A distributed denial of service attack

    A distributed denial of service attack, which caused the website of a major retailer to shut down for nearly 72 hours, leading to business interruption loss and other first party loss.

    United States

    International copyright infringement claim

    Representing a Canadian corporation in US court against a claim for copyright infringement over the use of a performer’s image on a website

    United States

    Greeting card trademark infringement action

    Acting on behalf of a greeting card designer and publisher over the use of a trademarked phrase in greeting cards

    United States

    Retail copyright infringement

    Defended a retailer/manufacturer over the use of copyrighted images on a website

    United States

    Defended book publisher and author in copyright and defamation

    Defended a book publisher and an author over the use of copyrighted images and alleged defamatory statements in a celebrity biography

    United States
  • Breach of copyright claims

    Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Claim relating to copyright and design issues

    Advising on a claim for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Claim relating to online purchasing technology

    Advising on a claim for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, as such items were able to be purchased for a quarter of the price

    United Kingdom

    Claims for repayment of fees due to dissatisfactory work

    Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality

    United Kingdom

    Claims relating to unsatisfactory implementation of IT services

    Advising on claims for repayment of fees where the work done by the Insured (and IT company) has proved to be of a dissatisfactory quality

    United Kingdom

    Copyright infringement claims

    Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Copyright issues relating to web development

    Advising on a claim for breach of copyright by companies such as Getty Images where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Costs of a worldwide patent infringement claim

    Acting on behalf of insurers of a mobile phone handset manufacturer in the defence of a claim for defence costs arising out of a claim for worldwide patent infringement

    United Kingdom

    Defending an IT company for failure to provide a service fit for purpose

    Failure by an IT systems installation expert to install a new IT system for a firm of solicitors that was 'fit for purpose'

    United Kingdom

    Defending an IT company regarding software issues

    Failure by an IT programmer to deliver a software program which provided a contact management system for their client

    United Kingdom

IT & Media Professionals

Tom White
Tom White

Partner

Ian Birdsey
Ian Birdsey

Partner

Louisa Robbins
Louisa Robbins

Partner

Philip Evans
Philip Evans

Partner

Anthony Brown
Anthony Brown

Partner

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View all Professional Indemnity partners

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