Whiplash Reforms Q&A: Starting claims / Indemnity issues

The whiplash reforms will trigger seismic changes in the low value motor claims market, for both claimants and insurers.

As of 31 May 2021, the Official Injury Claims Portal (OICP) will be expected to handle all claims falling within its scope. However, it is apparent that there are questions remaining around the operation of the OICP despite the publication of both the Pre-Action Protocol and Supporting Guide.

We would like to invite you to a series of short webinars addressing questions on various elements of the operation of the OICP from an insurer’s perspective, specifically:

• Starting claims/indemnity issues - available here
• Liability - available here 
• Interim payments - available here
• Medical reporting - available here
• Dropping claims out of the Portal - available here
• Wrap-up session; Key takeaways - available here
• Fraudulent claims - available here

The first session ‘Starting claims / indemnity issues’ is available to view by clicking the below.

Click here to view the session