Full Profile
Tilly is known for her organised, detail-oriented approach and her ability to quickly grasp complex medical and legal issues. She provides clear, pragmatic advice and is committed to delivering efficient and effective outcomes for clients.
She builds strong working relationships with clients through her responsive communication style and proactive case management, ensuring matters progress smoothly and deadlines are met. Tilly is particularly skilled at managing sensitive claims with professionalism and care, while maintaining a commercial focus throughout.
Prior to joining a defendant healthcare practice, Tilly trained and worked within a claimant firm, representing individuals in clinical negligence claims. This experience provides her with valuable insight into the claimant perspective, including how cases are developed, investigated, and advanced. She brings this understanding to her current role, enabling her to anticipate claimant strategy, identify key issues early, and adopt a proactive and commercially focused approach to defence. This dual perspective allows Tilly to provide well-rounded, strategic advice to clients, enhancing her ability to achieve efficient and effective outcomes.
Experience
- Gained early experience in a claimant clinical negligence firm, assisting with case investigations, client liaison, and evidence gathering, developing a strong understanding of how claims are built and progressed from inception.
- Reviewed medical records for claimant matters, identifying breaches of duty and causation arguments, and assisting in drafting letters of claim, strengthening analytical skills and attention to medical and legal detail.
- Transitioned to defendant practice, applying claimant insight to anticipate opposing strategies, assess risk, and support the development of robust, commercially focused defence approaches across a range of clinical negligence claims.
- Managed day-to-day progression of claims, maintaining organised files, liaising with experts, clients, and counsel, and ensuring matters are handled efficiently with a proactive and solutions-driven approach.
- Built strong client relationships through responsive and clear communication, supporting healthcare providers in navigating sensitive and complex claims with professionalism, empathy, and a focus on achieving pragmatic outcomes.
- Combined claimant and defendant experience to provide well-rounded case analysis, identifying key issues early, advising on strategy, and contributing to effective resolution of claims in line with client and insurer objectives.
