Full Profile
Jo is noted for her extensive expertise in international aviation liability and her dynamic handling of complex and sensitive claims. Practising aviation law since 2017, after joining the firm in 2011, she now supervises fee earners within the Manchester team and is recognised for her technically robust and commercially attuned advice.
Jo acts for a wide range of international airlines, insurers and reinsurers across both contentious and non-contentious matters. Her practice spans the full range of Montreal Convention 1999 claims, including high value and reputationally sensitive passenger disputes, death on board claims, PRM and infant cases, baggage and cargo claims. She frequently advises on passenger rights matters arising under EC regulations, as well as recovery actions against third parties. She also has significant experience managing claims linked to airspace closures arising out of geopolitical conflict and emergency in flight incidents.
Skilled in litigation strategy, Jo has dealt with client matters before the County Court, Court of Appeal and Supreme Court, and is praised by clients for her clear, pragmatic approach.
Jo regularly delivers tailored training to international carriers and insurers and has contributed articles to client publications and Travel Law Quarterly.
Experience
- Advises clients on complex disputes involving disability discrimination and accessibility issues in the aviation sector.
- Acts for insurers and airlines on passenger rights and regulatory matters, including issues arising under EU and UK legislation relating to passengers with reduced mobility.
- Represents airlines, insurers, and logistics stakeholders in high-value, multi-jurisdictional cargo disputes.
- Advises on claims involving cross-border assignments and jurisdictional challenges across multiple jurisdictions.
- Supports insurer and reinsurer clients in relation to complex passenger fatality claims, including matters with international elements.
- Handles subrogated recovery actions on behalf of insurers against third parties throughout the UK and Europe.
- Provides strategic advice and training to insurers and industry stakeholders on the defence and management of turbulence-related passenger claims.
- Delivers specialist training to international airline clients on EC/UK Regulation 261, carrier liability, and code-share arrangements.
