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Outsourcing & Procurement

Advice on all types of outsourcing contracts

Our outsourcing team works with a variety of clients and providers of outsourced services, giving advice and support before, during and after an outsourcing agreement is in place. For businesses looking to improve efficiency, introduce specialist expertise and new ways of working, outsourcing can be the perfect solution.

We advise on all types of outsourcing contracts, whether on an ad-hoc basis or as part of an ongoing mandate to provide support on large, complex and high-value projects. Agreements often need to be negotiated across a number of specialist providers to deliver services that are timely, cost-effective and support the aims and objectives of the business.

In the digital area, we have experience acting for both buyers and sellers of software, hardware and IT services. We can support clients on anything from day-to-day procurement to complex technology transactions and strategic sourcing projects, including cross-border and high-value transformational deals. We can add commercial expertise, supporting clients throughout the lifecycle of procurement from tendering to contract negotiation.

Our core expertise includes:

• IT outsourcing (ITO)

• Business process outsourcing (BPO)

• Technology procurement

• Regulated public procurement and state aid-funded projects

• Strategic alliances and joint ventures

Our Outsourcing & Procurement Work

  • All
  • Asia Pacific
  • Middle East
  • UK & Europe
  • Advising a global professional services company in the Middle East region

    Advising a global professional services company in relation to the roll out, development and expansion of its business in the Middle East region, with a focus on the provision of IT consulting services, outsourced solutions, the sale and re-sale of hardware and the sub-licensing of third party software.

    United Arab Emirates

    Advising a European low-cost airline

    Advising a European low-cost airline on airport services agreements for aircraft landing, parking, use of airport infrastructure and outsourced local services and the outsourcing of ground-handling services to third party operators.

    United Kingdom

    Cash processing outsourcing agreements

    Acting for a multinational security services company on a number of cash processing outsourcing agreements.

    United Kingdom

    Complex commercial dispute involving an outsourcing company

    Advising the insurers of a national insurance outsourcing company in a complex claim brought by an insurer against the outsourcing company relating to an agreement under which the company provided claims handling services for the insurer’s motor book.

    United Kingdom

    Outsourcing data management systems

    Advising a leading global software supplier on the outsourcing of its import management and dealer management systems by one of Russia's largest car dealerships,

    Russian Federation

    Outsourcing electronics contracts to China

    Advising Best Buy in relation to various outsourcing contracts in China as well as general commercial matters

    China

    Outsourcing G4S PLC's IT services

    Advising G4S PLC on the outsourcing of a range of IT services to Fujitsu

    United Kingdom

    Outsourcing Goldman Sachs insurance administrative services

    Advising Goldman Sachs on outsourcing arrangements for its insurance administrative services

    United Kingdom

    Outsourcing Halliburtons global data security services

    Advising Halliburton on the negotiations for the outsourcing of its global data security services to an off-shore IT provider.

    United Arab Emirates

    Outsourcing large cash processing deals

    Advising G4S PLC on large outsourcing deals include GBP 250 million cash processing deal with Santander and similar types of deal with LTSB, Nationwide Building Society, Clydesdale Bank, Abbey, Northern Bank and First Trust

    United Kingdom
  • Outsourcing electronics contracts to China

    Advising Best Buy in relation to various outsourcing contracts in China as well as general commercial matters

    China
  • Advising a global professional services company in the Middle East region

    Advising a global professional services company in relation to the roll out, development and expansion of its business in the Middle East region, with a focus on the provision of IT consulting services, outsourced solutions, the sale and re-sale of hardware and the sub-licensing of third party software.

    United Arab Emirates

    Outsourcing Halliburtons global data security services

    Advising Halliburton on the negotiations for the outsourcing of its global data security services to an off-shore IT provider.

    United Arab Emirates
  • Outsourcing data management systems

    Advising a leading global software supplier on the outsourcing of its import management and dealer management systems by one of Russia's largest car dealerships,

    Russian Federation

    Advising a European low-cost airline

    Advising a European low-cost airline on airport services agreements for aircraft landing, parking, use of airport infrastructure and outsourced local services and the outsourcing of ground-handling services to third party operators.

    United Kingdom

    Cash processing outsourcing agreements

    Acting for a multinational security services company on a number of cash processing outsourcing agreements.

    United Kingdom

    Complex commercial dispute involving an outsourcing company

    Advising the insurers of a national insurance outsourcing company in a complex claim brought by an insurer against the outsourcing company relating to an agreement under which the company provided claims handling services for the insurer’s motor book.

    United Kingdom

    Outsourcing G4S PLC's IT services

    Advising G4S PLC on the outsourcing of a range of IT services to Fujitsu

    United Kingdom

    Outsourcing Goldman Sachs insurance administrative services

    Advising Goldman Sachs on outsourcing arrangements for its insurance administrative services

    United Kingdom

    Outsourcing large cash processing deals

    Advising G4S PLC on large outsourcing deals include GBP 250 million cash processing deal with Santander and similar types of deal with LTSB, Nationwide Building Society, Clydesdale Bank, Abbey, Northern Bank and First Trust

    United Kingdom

    Outsourcing of emergency response services

    Advising a global insurance company on the outsourcing of emergency response services in relation to its global travel insurance policies.

    United Kingdom

    Outsourcing RFIB Ltd communications services

    Advising RFIB Ltd on the outsourcing of its email and mobile communications services to Pasporte

    United Kingdom

    Procurement of a bespoke delivery management and CRM systems

    Advising an independent oil trading and shipping company on the procurement of a bespoke delivery management and CRM systems for a new retail business.

    United Kingdom

Our Outsourcing & Procurement team

Roshanak Bassiri Gharb
Roshanak Bassiri Gharb

Partner

Nicole Britton
Nicole Britton

Partner

Chris Burdett
Chris Burdett

Partner

Alec Christie
Alec Christie

Partner

Jo-Anne Demers
Jo-Anne Demers

Partner

Emma Higham
Emma Higham

Partner

Nick Purnell
Nick Purnell

Partner

Benjamin Smith
Benjamin Smith

Partner

Tom Tippett
Tom Tippett

Partner

Ernie Van Der Vyver
Ernie Van Der Vyver

Partner

Roger Whipp
Roger Whipp

Partner

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