Gestion des réclamations liées aux litiges professionnels et financiers

An unrivalled, bespoke and client-centric claims handling service.

We help organisations deliver results by offering a first class and cost effective claims handling service, on both a delegated and non-delegated authority basis, backed by the expertise and resources of a global insurance law firm. 

We understand the importance for claims departments to provide the best claims service possible whilst continuing to retain and attract new business in a competitive and measured marketplace.

We do not take a “one size fits all” approach. We work with a range of clients to deliver a service that is built around advancing claims to their optimum resolution point in the most efficient process and in as short a lifecycle as possible. We have unrivalled ability to handle pre and post litigated claims in significant volumes at short notice.

Our professional and financial lines practice has a long established, leading reputation in the UK and across the globe. In the UK, our team which works across our regional hubs has multiple claims handling contracts across a number of the major and emerging professions. Around the globe, we offer claims handling services across a wide spectrum of professionals, extending as well to cyber and media liability. 

The breadth and depth of our expertise enables us to provide a quality, flexible cost claims handling offering. We are able to leverage off our leading expertise in complex insurance disputes where necessary.

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How can we help?

Our Claims Handling Work

  • Tout
  • Royaume-Uni et Europe
  • Coverage

    Initial policy coverage investigations, advice and triaging for a broad book of non injury placed insurance policies

    Directors & Officers

    Acting in relation to a claim by an employee in a local grocery business against his employers’ directors after he was seriously injured falling down a lift shaft. Inadequate insurance was in place for the injuries sustained.

     

    IT, Technology and Media

    Acting on a delegated authority basis on a portfolio of TMT (Technology, Media and Telecommunications) cases including into small claims and fast track court proceedings

    Lawyers

    Acting on a delegated authority basis in relation to a varied book of solicitors pre-litigation professional negligence cases

    Property

    Acting for a large number of insurers who offer all or any of professional indemnity, property liability and public liability insurance on a general retainer as well as delegated authority basis in relation to defending over 2,500 retro-fit cavity wall insulation cases including pre-litigation

    Surveyors

    Claims handling a book of outsourced pre-litigated and litigated cases against surveyors and valuers

  • Aircraft Charter Agreements

    Advising numerous operators regarding aircraft charter, wet lease and dry lease agreements

    Royaume-Uni

    Airport operator issues

    Acting for a London airport operator regarding slots, ground handling issues and charging regulations

    Royaume-Uni

    Airport Operators

    Advising airport operators regarding slots, airport charges, groundhandling, liability and international standards, emergency planning;

    Royaume-Uni

    Airworthiness and Type Design

    Advice regarding airworthiness and type design compliance demonstration and certification for civil and military platforms

    Royaume-Uni

    EU External Aviation Relations

    Advising various airlines, investors and the European Commission regarding EU external relations, horizontal agreements, open skies agreements and bilateral air services agreements; Advising a non-EU airline and its government in its negotiations with the European Commission on an EU horizontal agreement

    Royaume-Uni

    Flybe Slots Sale

    Advising on more than 50 slot sales, purchases and other transactions, including acting for Flybe in the sale of its slot portfolio at Gatwick to easyJet, and acting for British Airways in the landmark High Court case which confirmed that slots may be traded.

    Royaume-Uni

    Hazardous Goods

    Advising stakeholders on the carriage of hazardous goods by air and land; advising carrier regarding handling of mercury spillage

    Royaume-Uni

    Regulatory Advice

    Advising numerous airlines and other stakeholders on aviation regulatory issues including EU nationality of ownership and control rules,  EU ETS, air passenger rights (including under Regulation (EC) 261/2004), ATOL and package travel rules, Air Passenger Duty, passengers with reduced mobility, the carriage on unaccompanied minors, airline licencing and operating permits, security and counter-terrorism for civil aviation. Advising on web based selling and price transparency rules.

    Royaume-Uni

    Unmanned Aircraft Systems

    Advising UAS operator regarding access to airspace, airworthiness and radio spectrum usage; advising European Commission on liability and insurance aspects of a UAS study

    Royaume-Uni

Claims Handling Brochure

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Key Contacts

Louisa Robbins
Louisa Robbins

Partner

Bronwyn Jones
Bronwyn Jones

Claims Manager