Coverage
Initial policy coverage investigations, advice and triaging for a broad book of non injury placed insurance policies
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We help organisations deliver results by offering a first class and cost effective claims handling service, on both a delegated and non-delegated authority basis, backed by the expertise and resources of a global insurance law firm.
We understand the importance for claims departments to provide the best claims service possible whilst continuing to retain and attract new business in a competitive and measured marketplace.
We do not take a “one size fits all” approach. We work with a range of clients to deliver a service that is built around advancing claims to their optimum resolution point in the most efficient process and in as short a lifecycle as possible. We have unrivalled ability to handle pre and post litigated claims in significant volumes at short notice.
Our professional and financial lines practice has a long established, leading reputation in the UK and across the globe. In the UK, our team which works across our regional hubs has multiple claims handling contracts across a number of the major and emerging professions. Around the globe, we offer claims handling services across a wide spectrum of professionals, extending as well to cyber and media liability.
The breadth and depth of our expertise enables us to provide a quality, flexible cost claims handling offering. We are able to leverage off our leading expertise in complex insurance disputes where necessary.
How can we help?
Initial policy coverage investigations, advice and triaging for a broad book of non injury placed insurance policies
Acting in relation to a claim by an employee in a local grocery business against his employers’ directors after he was seriously injured falling down a lift shaft. Inadequate insurance was in place for the injuries sustained.
Acting on a delegated authority basis on a portfolio of TMT (Technology, Media and Telecommunications) cases including into small claims and fast track court proceedings
Acting on a delegated authority basis in relation to a varied book of solicitors pre-litigation professional negligence cases
Acting for a large number of insurers who offer all or any of professional indemnity, property liability and public liability insurance on a general retainer as well as delegated authority basis in relation to defending over 2,500 retro-fit cavity wall insulation cases including pre-litigation
Claims handling a book of outsourced pre-litigated and litigated cases against surveyors and valuers
Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee
Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality
Advising fostering and adoption charities and residents associations, including in relation to service charge and injury claims.
Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant
Failure by an IT systems installation expert to install a new IT system for a firm of solicitors that was 'fit for purpose'
Failure by an IT programmer to provide a software programme which provided a contact management system for their client
Claims for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, resulting in items being purchased for a quarter of the price
Advising on claims arising out of the supply of individuals to professional firms and companies, and representing a recruitment industry lobbying group
Failure by an IT website developer to create a bespoke website in accordance with the specifications requested by the client
Partner
Claims Manager