If the cap fits…. when one size does not fit all
Our IT & media professionals liability team provides a complete service offering including coverage, indemnity and defence against a variety of claims. We understand the broad range of issues IT & media professionals may face from product design to system implementation, quality of service and data protection breaches.
Speed is essential in these matters. Our extensive global knowledge coupled with international, on the ground support, provides insureds with a full defence and response service. We work quickly with insureds to rectify issues with their clients whilst also working with their insurers to effectively manage the claims process. We also regularly work with an established network of IT experts and restoration specialists to assist when required.
Our global professional liability team is supported by the firm's intellectual property and data protection and cyber breach specialists who work closely with international regulators and industry bodies such as the ICO and FCA, to provide solutions to overcome these challenges.
A distributed denial of service attack, which caused the website of a major retailer to shut down for nearly 72 hours, leading to business interruption loss and other first party loss.
Representing a Canadian corporation in US court against a claim for copyright infringement over the use of a performer’s image on a website
Acting on behalf of a greeting card designer and publisher over the use of a trademarked phrase in greeting cards
Defended a retailer/manufacturer over the use of copyrighted images on a website
Defended a book publisher and an author over the use of copyrighted images and alleged defamatory statements in a celebrity biography
Advising one of the largest UK composite insurers on the consequences of being unable to fulfil its obligations under a distribution agreement as a result of serious problems with its IT systems
Acting for a major IT consultancy in a multi-million pound dispute with the in-house finance arm of a global car manufacturer
Acting on behalf of insurers of a mobile phone handset manufacturer in the defence of a claim for defence costs arising out of a claim for worldwide patent infringement
Failure by an IT website developer to create a bespoke website in accordance with the specifications requested by the client
Failure by an IT systems installation expert to install a new IT system for a firm of solicitors that was 'fit for purpose'
Failure by an IT programmer to provide a software programme which provided a contact management system for their client
Claims for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, resulting in items being purchased for a quarter of the price
Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality
Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant
Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee