On-Demand Webinar: From likes to lawsuits: Navigating the insurance impact of Social Media Addiction

Social media addiction is emerging as a major source of litigation, regulatory attention and insurance exposure. In this on demand webinar, our panel of global specialists, joined by leading addiction expert Dr. Mark Griffiths and Professor Terry Flew, explore how platform design, youth engagement and tightening regulation are driving new and complex risks for insurers.

The session highlights:

• The distinction between problematic use and true addiction; and why it matters for claims.
• Growing global litigation, from US multidistrict actions to early test cases and regulatory bans in Europe, Australia and the Middle East.
• Key coverage challenges, including intentional conduct allegations, public nuisance claims, regulatory fines and the potential impact across casualty, cyber, tech E&O and product liability towers.
• The next frontier of exposure, including gaming platforms, AI chatbots and broader digital ecosystems.

This practical overview equips insurers with the insights needed to navigate the risk landscape and prepare for the next wave of social media driven claims.

Access the recording